PRIVACY POLICY

Last updated: 02/12/2024

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The Château de Thanvillé, located at Château de, 67220 Thanvillé, places great importance on the protection of its users’ personal data. This policy explains which data is collected, why, how it is used, and what your rights are.

 

1. Data Collected

We collect the following data through our website:

Data provided by users: first name, last name, email address, phone number (via contact or booking forms).
Technical data: IP address, browser type, browsing data (via cookies).

 

2. Purposes of Data Collection

Your data is collected for the following purposes:

To respond to your inquiries (contact form).
To manage bookings and services (accommodation, receptions, weddings).
To improve user experience and analyze website traffic (via cookies).

 

3. Legal Basis for Processing

The processing of your data is based on:

Your consent for contact forms and the use of cookies.
The performance of a contract for bookings and service delivery.

 

4. Data Recipients

Your personal data is only accessible to:

The Château de Thanvillé team.
Technical service providers such as Wix.com, which hosts our website.

We do not sell or share your data with third parties for commercial purposes.

 

5. Data Retention Period

Your data is retained only for the necessary durations:

Contact data: 1 year after the last interaction.
Booking-related data: 3 years after the end of the service.
Browsing data (cookies): in accordance with applicable laws (maximum 13 months).

 

6. Your Rights

In accordance with the GDPR, you have the following rights:

Right of access: to know what data we hold about you.
Right to rectification: to correct inaccurate or incomplete data.
Right to erasure: to request the deletion of your data (within legal limits).
Right to data portability: to receive your data in a readable format.
Right to object: to refuse certain processing, such as non-essential cookies.

To exercise your rights, contact us at:
Email: event@chateau-de-thanville.com
Address: Château de, 67220 Thanvillé

 

7. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.

 

8. Cookies and Trackers

We use cookies to:

Analyze traffic on our website (Google Analytics, etc.).
Enhance your user experience.

You can manage your preferences via the cookie banner displayed during your visit.

 

9. Changes to this Policy

We reserve the right to modify this policy. Any updates will be published on this page, including the date of the last update.